Redefining Long-Term Care

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Your Home Awaits

At Bay Side Home, we bring a whole new meaning to long-term care. Life at our home means, to name a few, a myriad of dynamic

social events (new and all-time favourites), loving staff members, lasting companionships, daily chitchats, new friendships, winsome smiles, and fun memories.

Located in Barrington, Nova Scotia, our 62-bed facility provides a spacious and comfortable abode that offers a

 beautiful view of the bay and the neighbourhood; one worth the daily stay.

Most importantly, we meet the daily needs of our residents using a holistic approach, our Eden Philosophy.

To learn more about what we have to offer and our history, browse through our website.

We also welcome your enquiries and suggestions on how we can further improve our service for you.

Welcome to the family! 


Resident Records – Privacy, Access, and Confidentiality

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Privacy Statement

The Personal Health Information Act

This new provincial health information privacy and access legislation (PHIA), which came into force in June 2013, is intended to ensure that personal

health information management rules in the health sector are clear, consistent, and relevant to all records of personal health information, including the electronic health information systems being implemented in Nova Scotia. PHIA balances your right to have your privacy protected with the need of

 the health sector – including our organization – to collect, use, and disclose it to provide appropriate care and service to you.

As a “custodian” of personal health information  under PHIA, we have an obligation to protect the privacy of the information we collect, use,

and disclose about you.

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What is “personal health information”?

Personal health information is identifying information about you, and includes demographic information (name, address, date of birth), your health card number, information related to your physical and mental health care, and financial information related to your application and eligibility for health care services. Personal health information can be recorded and unrecorded, and continues to be protected after you are deceased.

Why do you collect my personal health information?

We collect it for several purposes:

  • To inform our decisions related to appropriate health care for you
  • To disclose to other providers involved in your health care
  • To ensure that all custodians receive appropriate payment for delivering care (e.g., services that are insured for you through the Department of Health and Wellness)
  • To conduct research approved under PHIA
  • To plan and manage health care services for you and others in Nova Scotia for other purposes required or permitted by law

When do you disclose my personal health information to others?

The personal health information we collect from you is used within our organization to provide appropriate care to you. Anyone in our organization who is required to review your personal health information would have access to it. We may disclose it to health professionals outside of our organization if they are in the “circle of care and treatment” for your illness or injury. This information would enable them to provide appropriate care to you.

Do I need to consent to this disclosure?

This disclosure is carried out under the principle of “knowledgeable implied consent”. This means that we have to provide you with sufficient information about the purposes for collecting, using, and disclosing your personal health information and about your right to give or withhold consent. You may ask for additional information about the management of your personal health information. If you continue to seek our services, we can assume your consent to our use and disclosure of your personal health information for your health care.

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Can I decide who can and can’t have access to my personal health information?

You have the right to request that your personal health information not be used or disclosed by a specific health professional or organization. We are required to:

  • Take reasonable steps to comply with your request
  • Advise you of any consequences of your request (e.g. one of your health professionals may not be confident that they have sufficient information to provide care to you)
  • Advise anyone to whom your personal health information is disclosed that the information is not complete
  • Advise you we cannot comply with your request where the information is required by law to collect, use or disclose

How do I request that my personal health information not be used or disclosed?

A form is available from our PHIA/Privacy contact person

Can I request a copy of my personal health information?

Yes. You have the right to request a copy of your personal health information, or request an opportunity to view your personal health information. There are limited exceptions to what you cannot access, including information that was collected during an investigation, or information that includes the personal information of another person. We are permitted to charge you a prescribed fee for providing you with a copy of your record or an opportunity to view your record. We can provide you with the fee schedule.

Can I request that something in my personal health information be corrected?

Yes. You may make the request to our PHIA/privacy contact person. There are limited exceptions to your right to a correction of your record, including when the information you request to be corrected is part of a professional opinion of a health practitioner.

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What happens if you lose my personal health information or someone who isn’t authorized to see it gains access to it?

If your personal health information is breached and we believe that this breach may cause you harm or embarrassment, we are required to notify you of the breach. If we don’t notify you, we are required to notify the Review Officer for PHIA.

Can I make a complaint if I think you have not followed the rules in PHIA?

Yes. Our organization has a PHIA complaints process. Our PHIA/privacy contact person can provide you with the necessary information and form.

What if I am not happy with the way your organization has handled my complaint?

You may request a review under PHIA. The Review Officer for PHIA can be reached at:

Review Officer

Personal Health Information Act

P.O. Box 181

Halifax, Nova Scotia B3J 2M4


Phone: 902-424-4684

Toll-Free Number: 1-866-243-1564

Fax: 902-424-8303

Who do I contact for more information?

You can reach our PHIA/Privacy Contact person at [email protected].

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Public Statements Issued by Bay Side Home

November 2018

“Dear residents, staff, and other interested members of the Bay Side Home community:

It’s my pleasure to welcome you to Bay Side Home. We are among the top LTC facilities in Nova Scotia, and one of the biggest employers in the municipality.

The board, employees, and other contributors to life in Bay Side Home are committed to our facility and most of all, its residents. We strive for and continue to believe that we provide an exceptional place to live and work.

We are always open to have community members come to visit Bay Side Home or to volunteer to add to life at the home. There are many volunteer areas where we can always use more people to encourage our residents. Perhaps all you can do is to visit some residents; that would be a true gift given to them, a gift of your time. We are confident that if you come to Bay Side Home, you will see a team of dedicated, hard-working men and women with one goal only in mind – the excellent care of the residents. At Bay Side Home, we are guided by the Eden Alternative philosophy of care to this end.

The board and employees of Bay Side Home value and welcome open communication and feedback. If there is concern about the integrity or quality of the home we provide, it is important we hear from you. If there is a concern related to resident care, please contact the home directly and immediately.

Our motto is, ‘Care at Its Best.’ That is our ultimate goal and together we can continually push the bar higher. You can be part of making that happen.

Come visit us!”

Jamie Symonds BIS, ALMIT,

Chair, Bay Side Home Board of Directors

1. Purpose

To facilitate the development of a Feasibility Study for Expansion of 36 Long-Term Care beds for Bay Side Home.

2. Bay Side Home’s Mission, Vision and Values

• Mission: Bay Side Home is guided by the Eden Philosophy of Care providing an environment of exceptional long-term care, where residents enjoy a quality of life enabling them to reach their full potential.

• Vision: Care at its Best

• Values:

o Excellence in Care: Bay Side Home provides excellence in care by following the Eden Philosophy to meet the needs of the whole person – physical, emotional, spiritual, intellectual and social.

o Respect and Dignity: Bay Side Home treats all who live and work at Bay Side Home with dignity and respect.

3. Bay Side Home’s Mandate

Long-term care services are provided to eligible people who need care outside of the hospital, in their home and community. Care can be provided on a long or short-term basis.

4. Organizational Background

At Bay Side Home, we bring a whole new meaning to long-term care. Life at our home means, to name a few, a myriad of dynamic social events (new and all-time favourites), loving staff members, lasting companionships, daily chitchats, new friendships, winsome smiles, and fun memories.

Located in Barrington, Nova Scotia, our 62-bed facility provides a spacious and comfortable abode that offers a beautiful view of the bay and the neighbourhood; one worth the daily stay.

Most importantly, we meet the daily needs of our residents using a holistic approach, our Eden Philosophy.

Further information can be found on our website @

5. Project Background

Bay Side Home’s history dates from 1887 to its current footprint with a 62-bed capacity with the

expansion in 2011 at a cost of over fourteen million dollars. Eight years have passed; Bay Side

Home has enjoyed success and has stayed true to the motto of “Care at its Best”. Bay Side Home is looking to build on the its success, by expanding the number of beds available (an additional 36 beds, bringing the total to 98).

6. Project Objectives

The successful proponent will – in full partnership with Bay Side Home, its Administration and Board of Directors, work to facilitate and develop a Feasibility Study in relation to the proposed Expansion.

7. Scope of Work

The feasibility study will aim to objectively and rationally uncover the strengths and weaknesses of an expansion, opportunities and threats present in the natural environment, the resources required to carry it through, and ultimately the prospects for success. Two criteria important to judging the feasibility are cost required and value to be attained.

Bay Side Home requires a consultant who will produce a feasibility student, which includes (but is not limited to) the following activities:

1. Creating a baseline of the current 62-bed operation

2. Identify approaches that will help meet expansion targets

3. Analyze business, community, institutional, municipal, and other available data, which may be collected through a variety of means

4. Assess feasibility of the following areas:

a. Technical

b. Legal

c. Operational

d. Time

e. Resources

f. Financial

8. Deliverables

The consultant will be required to provide the following deliverables:

1. Baseline report of current operations

2. A sound feasibility study (noting the above requirements), presented to the Board of Directors and Administration.

Weekly written reports will be required as well as a weekly conference calls through the duration of the project.

9. Proposal Conditions

All inquiries shall be directed, in writing, to:

Bay Side Home Board of Directors – RFP

91 Bayside Drive, Barrington NS B0W 1E0

Or by email to: [email protected] and must have the following in the subject heading: “2019 Feasibility Study RFP” in the subject line.

Any and all costs associated with the preparation and submission of the RFP, including any costs incurred by the Consultant after the closing time, will be borne solely by the Consultant.

The decision to issue or not issue an addendum is entirely at the sole discretion of Bay Side Home. Any addendum will be incorporated into and become part of the RFP document. No amendment of any kind to the RFP is effective unless it is contained in a written addendum issued by Bay Side Home. It is the respondent’s responsibility to check for any and all addendums prior to submission.

10. Proposal Format

Firm Identification and Contact

Each respondent will provide their full legal name, if incorporated, and the name, title, address, telephone number, and email address of the individual to be contacted with respect to the submission.

Project Team and Experience

The respondent should identify all proposed team members and their role in the project. For each proposed member indicate:

• Name and firm association; if different from contact

• Role in the project

• A brief description of the individuals’ qualifications and their experience, both professional and practical

• A list of relevant previous assignments and a brief description of their roles

• Three (3) references for similar projects undertaken in a rural setting.

Comprehension of the Assignment

Indicate your understanding of the scope and complexity of the assignment. Indicate any problems or issues likely to be encountered.

Please share samples of your work that demonstrate relevant skills.


Describe your methodology, including research, engagement, developing a draft, providing revisions, and final presentation of a plan for approval. Please describe any relevant and/or unique attributes of your approach. Where applicable, identify any economies of scale based on previous related work.

Fees and expenses

Provide a schedule of fees and expenses setting out rates of remuneration of consultant(s) team members as well as an estimate of the time each member will devote to the project. Ensure this section identifies a maximum price for the project including all expenses and HST.

Please include a breakdown of prices by each deliverable.

11. Key Dates

In order to assist the Consultants, following are key target dates and Events with respect to this RFP process. Such dates are not guaranteed and may change based upon circumstances.

a) RFP issued August 1, 2019

b) Inquiries received up to August 7, 2019

c) Closing Date for submission of Proposals August 16, 2019

d) Evaluation and Award (if any) August 19, 2019

12. Selection Process

The proposals will be reviewed by a Selection Committee appointed by Bay Side Home. A scoring system will be used in accordance with the scope of work, consultant experience, and value. The proposal with the lowest bid will not necessarily be accepted. Bay Side Home retains the right to accept or reject any or all of the proposals received.

13. Negotiations

The award of the contract may be subject to negotiations. Such negotiations include, but are not limited to, the following:

a) changes or work refinements in the service requirements or scope of work proposed by the Lead Consultant;

a) price – if directly related to a change or refinement in the proposed scope of work proposed by the Lead Consultant;

b) specific contract details as deemed reasonable for negotiation by the Bay Side Home; and,

e) structure of the Consultant team and participants.

14. General and contact information


All inquiries shall be directed electronically to Administrator Paula Hatfield at [email protected] (with “2019 Feasibility Study Inquiry” in the subject line), and must be received no later than 3:00pm (ADT) August 7th, 2019.

Proposal Submission

All proposals must be submitted electronically, in PDF format, to [email protected] Electronic transmissions must have the following in the subject line: “2019 Feasibility Study RFP”. Submissions must be received by August 16th, 2019, no later than 4:00 pm (ADT). Submissions received after this time will be disqualified from the competition.

Respondents will receive an email to confirm receipt. It is the Respondent’s responsibility to follow up if no confirmation reply is received.


During the period of August 16 to August 30, 2019, submissions will be assessed, and proponents may be contacted to answer questions or to present their proposal. The successful respondent will be notified by September 3, 2019 of the conditional award. The unsuccessful respondents will be informed in writing.

15. Publication of the Results of this RFP

Bay Side Home will publish the name of the successful Consultant on their website.

16. Conflict of Interest

By submitting a Proposal, the Consultant warrants that neither they nor any of their officers or directors, or any employee with authority to bind the Consultant, has any financial or personal relationship or affiliation with any elected official or employee of Bay Side Home or their immediate families which might in any way be seen by Bay Side Home to create a conflict.

17. Freedom of Information and Protection of Privacy Act (NS)

Consultants should note that Bay Side Home is subject to the Freedom of Information and Protection of Privacy Act (Nova Scotia), which imposes significant obligations on Bay Side Home’s Consultant(s) to protect all personal information acquired from Bay Side Home during provision of any service to Bay Side Home.

Our Mission, Vision, and Values


Bay Side Home exists to provide an environment of exceptional long-term care,

where residents enjoy a quality of life and are given more opportunities to reach their full potential.


We ensure our residents receive care at its best.


Excellence – To ensure quality care, we follow the Eden Philosophy. This means we strive to meet the various needs of each individual in terms of physical, emotional, spiritual, intellectual and social aspects.

Respect and Dignity – We keep these two things in mind when working and connecting with every resident and staff member at Bay Side Home.